Payment Policy

At Vault of Collectors, we are committed to providing a secure, smooth, and reliable shopping experience for all customers. Please review this Payment Policy before completing your purchase.

1. Accepted Payment Methods

We currently accept the following payment methods:

  • PayPal

  • Mastercard

  • Visa

  • American Express

  • Discover

All prices are displayed and charged in USD ($) unless otherwise stated.

2. Secure Payment Processing

All payments are processed through PCI-compliant, industry-standard providers using SSL/TLS encryption to ensure your payment data remains protected.

Vault of Collectors does not store your full card or payment details on our servers.

3. Payment Authorization

By submitting your payment details, you confirm that:

  • You are authorized to use the selected payment method

  • You authorize Vault of Collectors to charge the full amount of your order

Unauthorized or invalid payment attempts may result in cancellation.

4. Order Confirmation

After a successful payment, you will receive an order confirmation email containing your purchase details.

If you do not receive confirmation within 24 hours, please contact us at:
📧 support@vaultofcollectors.com

5. Payment Issues

If your payment fails or is declined:

  • Confirm that your billing information matches your bank or card issuer’s records

  • Ensure that your card is active, not expired, and has sufficient funds

  • Retry your payment or use another method

If issues continue, contact your payment provider or reach out to our support team for assistance.

6. Fraud Prevention

We reserve the right to cancel, hold, or manually verify any order if fraudulent activity is suspected.

To protect customers, we may request additional identity verification, especially for knife purchases involving higher value orders or mismatched billing/shipping details.

7. Company Details

Company Name: Vault of Collectors
Phone: +1 (945) 206-0410
Email: support@vaultofcollectors.com
Address: 4123 Kitchen Hill In, Sugar Land, TX, 77479, United States
Business Hours: Mon–Fri / 10:00 AM – 8:00 PM (CST)
Response Time: Approx. 15–30 minutes